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View Article  An excellent communication seminar: part 2.

Geoff Burch at the Communicate with Clarity seminar, Barnet

About a decade ago, I bought a book entitled Go It Alone: The Streetwise Secrets of Self Employment by Geoff Burch. I could see immediately that it was unlike other business guides in its humorous, no-nonsense approach.

Some years later, it helped me out of a difficult situation when I was asked to deliver a speech at a civic function - but not in my home town. I had a few anecdotes but not enough for me to feel that I had a rounded speech. I was actually on my way to the venue when it occurred to me that the town had the word 'time' in its tourism slogan and I remembered a great metaphor concerning time which was quoted by Geoff Burch in that book. I linked the two together in my speech (quoting the source, of course) and the whole thing worked much better. It wasn't the best I've ever given but an audience member came up to me afterwards and said how well it dovetailed together so thank you, Geoff!

During the autumn of 2008, Geoff Burch presented an eight-part BBC2 series, All Over The Shop, in which he visited failing small retailers and suggested ways for them to turn their businesses around. Most were sensible enough to follow his advice (although, for some reason, those in the West Country seemed to be the most resistant!) I really enjoyed the programmes.

So when I learned that this
business guru and author was to be the guest speaker at the Communicate with Clarity seminar run by Jeremy Jacobs at Barnet Football Club on 2 December, that was one more reason to jump at the chance to attend!

He arrived well before he was due to speak and took part in the group exercises set by Jeremy during the first part of the seminar. It is always a good idea for guest speakers at training days to take part in other activities besides their own presentation - it makes you more memorable. When I have spoken at training days, for example, for the Home Office and Siemens, I have joined in with activities before/after my own time slot.

Public Speaking Tip #271: If you are speaking during a training seminar, try to participate in other exercises during the day. You will make more of an impact overall.Of course, if you can do this before you speak, you will also gain some valuable insights into at least some of your audience.

Geoff spoke for around 50 minutes and was funny and inspiring. He is a great storyteller and very good at accents. He took questions and continued what Jeremy had done in the first part of the session: taking much of that fear and mystique out of cold calling. There were also points where he deferred to Jeremy who had a long and successful career in sales before his TV, radio and speaking career.

You rarely get the chance to hear a well-known speaker when they have a TV series that is currently running and they are able to say 'If you watch tonight's edition, you will notice...' but this was the case here and it gave extra relevance to Geoff's excellent presentation.

Afterwards, he stayed to chat to everyone (I told him how his book had helped with my speech that time and he signed my copy) and his
books sold well to other audience members.

This was a great seminar, inspiring, entertaining, well-attended, expertly-run and backed up by some excellent written materials to take away. I know
Jeremy Jacobs plans to run more of these events and I can thoroughly recommend them to anyone in business/sales. You may also be very pleasantly surprised at the cost!


Public Speaking Tip #272: Even if you are a trainer yourself, there are still great opportunities to learn from seminars run by others - and they don't always cost a fortune!

Afterwards, I shared a Tube journey back to the West End with Steve Beer, Jeremy's cameraman from Leicester Square TV, who had some fascinating stories.

View Article  An excellent communication seminar: part 1.
Jeremy Jacobs at the Communicate with Clarity seminar, Barnet

There were a number of reasons why I was delighted on 2 December to be able to attend one of the first of what I hope will be many Communicate with Clarity seminars run by Jeremy Jacobs.

Firstly, it was an opportunity to finally get to meet and listen to Jeremy, who writes one of the most useful and regularly updated media and public speaking blogs, Corporate Presenter.

Then there was the subject matter itself: cold calling. For some time now, I have been hearing and reading about firms drumming up new business cheaply - and quickly - through cold calls (often finding that this is, by far, their most effective form of marketing). But it's also seen as terrifying by many (rather like public speaking!) I certainly welcomed the chance to learn more about how to promote my own services in this way.

Finally, there was Jeremy's irresistible choice of guest speaker. But I'll write about him in the second part of this post!

I arrived at Barnet Football Club in Hertfordshire on a crisp, sunny morning. There were about 35 attending from a wide range of businesses in various parts of the UK and Jeremy greeted everyone individually as they arrived.

After networking and coffee, we each had to say a little about ourselves. It's funny, I can speak on live radio, address audiences of hundreds of people for an hour, and stand up and entertain 'lively' crowds at dinners without getting particularly nervous but those 'Hello. I'm Nick...' introductions at training days still give me problems! But as I was the last one, I had plenty of time to mentally prepare so I got through it OK!

Jeremy, who has a great speaking voice, divided us into groups and then pairs and gave us some selling exercises relevant to our businesses. This varied audience participation is most important in a seminar but there are still some trainers who believe that 'chalk and talk' is the only way to teach. I was once speaking about presentation skills at a business networking club and during the questions afterwards, I got into a rather confusing conversation with one of the members about what a presentation should consist of. It was some time before it finally dawned on me that he wasn't talking about a presentation but an entire training day which he apparently thought should consist of his audience listening to him speaking - and that was it!

Public Speaking Tip #270: The longer the training session you are running, the more varied the activities will need to be if learning outcomes are to be achieved: as well as lecture content, there could be icebreakers, working in pairs, group discussion, question and answer sessions, guest speakers or videos and written materials for reflection afterwards. Students learn in different ways and cannot be expected to sit through long talks and nothing else!

We learned from each other in this supportive environment and I certainly began to feel more confident about cold calling. Jeremy then gathered feedback from all the groups and the whole topic seemed even more straightforward and less daunting.

Then, after the break, it was time for Jeremy to introduce the guest speaker...



 
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